Pre-Sales is a very widely appreciated team in the IT/ITES Services sector for all the back end help/knowledge they build for winning large scale bids. The Business Analysts talk to the customer and capture the requirements. Both teams function in tandem and contribute significantly to win big deals. In Contrast, when you look at a product company ( We are talking of B2B ) the BA/Pre-Sales is clubbed into the same team and not necessarily separate functions. Especially in early stage firms, when the product is new and you are building a process to sell, Pre-Sales stands to be the most important function to stabilize Product Management, Product Delivery, Training & Product Support with a role in all these functions and much more.
Now coming to the most important role of Pre-Sales - To Support Sales, Here is a quick check on what your Pre-Sales need to know or the skill set they need to have:
- Can you show and explain any and every feature in your product?
- Can you explain to the customer in simple terminology how your product works?
- Can you differentiate between must have requirements and good to have requirements of the customer?
- Can you explain customer requirements to your product team ( if they are already not available) in the language they understand?
- Can you listen to the customer requirement and then show how it can be fulfilled using your product?
- Can you improvise on what the customer wants and show them how to do it in a better fashion using your product?
- Can you help your sales team win a deal with your strong industry knowledge & product experience?
- Do you know what goes in the back end to enable a customer?
- Do you understand the architecture of your product and its limitations it has?
- Can you estimate how much time is needed to deploy the product based on the requirements?
- Last but the most important part, are you in line with the company vision on the product roadmap?
If most of your answers are Yes, then you have a very strong pre-sales person else the other way. Quite often, your team will be a mix of people who can cater to only part of these questions - that is when you have to segregate the team into Business Analysts and Pre-Sales ( proposal building,solution document etc).
Most often than not Pre-Sales needs to also get involved in Delivery so that you deliver exactly what is discussed at the time of sale, Also Training which is done mostly by Pre-Sales for a considerable time, Product Management - so that the road map of your organization is not peddled with the requirements of customers, but at the same time you create a balance where customer / market requirement is given priority and is delivered in the product version releases. Product Support - If pre-sales is involved in the above 3 functions of delivery,training and management - the number of queries to support will be considerably less and also customers will be more reasonable since they understand the product and also know its limitations.
But till your product becomes a hit, you will need a strong pre-sales who can manage customers, train them, support them ( even if you have a support team, still the personal touch matters a lot in India) and also manage your internal product releases in sync with the market requirements.
Also, with a strong Pre-Sales in place, your delivery & customer support will face a lot less issues / complaints since there is a dedicated person who hand holds the customer from Sale to Go-Live and takes care of any minor changes,configurations etc needed.
As the company grows and you scale up, the following roles can be removed or diluted from Pre-Sales in the order of priority
- Support - Support definitely needs to be a dedicated team and multi-tasking is definitely not the way to go when you scale. More on this in our next blog.
- Delivery Management - A separate team is needed to manage the huge deliveries you will get when you scale up
- Product Management - A dedicated product manager is definitely needed by the time you are ready to scale to manage the large list of product requirements.
- Training - This can always be under Pre-Sales but if you can afford, definitely a dedicated team to build and maintain product documentation.
In short, your Pre-Sales will be the "Sun" of your Organizational System and all departments supported and backed by it after you scale up. But unlike the Sun, it will never be a role to be in lime light and will always remain the backbone system. Your customers will Love it and so does your Sales team.
Hai,
ReplyDeleteNicely written post. I am just about to start a new blog and there could not have been a better guide than this one for some good pointers. I am looking forward to starting a successful blog after reading this incredibly useful post of yours. Waiting for more such posts like this.
Keep writing and sharing!
aamala
SEO Training in Chennai
I have read your blog its very attractive and impressive. I like it your blog.
DeleteDigital Marketing Company in Chennai Digital Marketing Agency
SEO Company in India SEO Services in India
Digital Marketing Company in Chennai
Great Article
DeleteFinal Year Project Domains for CSE
Project Centers in Chennai
JavaScript Training in Chennai
JavaScript Training in Chennai
Very Interesting thank your sharing with us.
ReplyDeletePresale
ReplyDeleteGreat and useful article. Creating content regularly is very tough. Your points are motivated me to move on.
SEO Company in Chennai
By contact on our Gmail customer service number, users will be able to get entire update on the subject, reason of the issue, how it can be fixed and stopped in future, etc. We will also deal with enhancement the performance and security of your Gmail account.
ReplyDelete800 support
Famous western action-adventure game GTA 6 is coming for rockstar fans.
ReplyDeleteThanks for sharing this useful information with us, Nicely Written...
ReplyDeleteKeep sharing..
Really appreciate you sharing this article post.Thanks. Much obliged.
ReplyDeleteShimla New year packages
Thanks for writing in such an encouraging post. I had a glimpse of it and couldn’t stop reading till I finished. I have already bookmarked you. hotel management colleges in punjab
ReplyDeleteGreat article, This is useful information, Thanks for sharing and keep updating your post.
ReplyDeleteLadies Hostel in Kodambakkam
Thanks for your article! I have been looking for quite a long time and fortunately I read this article! I wish you would continue to have valuable articles like this or more to share with everyone!
ReplyDeleteslither io
Very interesting to read this article.I would like to thank you for the efforts you had made for writing this awesome article. slope
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteThanks for your post! Through your pen I found the problem up interesting! I believe there are many other people who are interested in them just like me! Thanks your shared!... I hope you will continue to have similar posts to share with everyone! I believe a lot of people will be surprised to read this article!
ReplyDeleteabcya
ReplyDeleteReally Good blog post.provided a helpful information.keep updating...
Digital marketing company in Chennai
Oh yes the problem i need to find. Your article provides useful information that i am looking for. I will often visit this site.
ReplyDeletehtml color
Really Good blog post about pre sales in product company .provided a helpful information.I hope that you will post more updates like this.
ReplyDeleteMSBI Training in Chennai
Your article is awesome! How long does it take to complete this article? I have read through other blogs, but they are cumbersome and confusing. I hope you continue to have such quality articles to share with everyone! I believe there will be many people who share my views when they read this article from you!
ReplyDeletehappy wheels
I enjoyed over read your blog post. Your blog have nice information, I got good ideas from this amazing blog. I am always searching like this type blog post. I hope I will see again. instagram video downloader
ReplyDeleteInteresting blog post.This blog shows that you have a great future as a content writer.waiting for more updates...
ReplyDeleteDigital Marketing Company in India
Digital Marketing Services in India
Digital Marketing Agency in India
Digital Marketing Companies in India
Digital Marketing Companies India
Digital Marketing Agency India
I find this post very interesting for pre sales. The details are very informative.
ReplyDeleteGarhmukteshwar
Interesting blog post.This blog shows that you have a great future as a content writer.waiting for more updates...
ReplyDeleteVmware Training in Chennai
Web Designing Training in Chennai
AWS Training in Chennai
Linux Training in Chennai
Microsoft Azure Training in Chennai
Search for sales improvement preparing that offers approaches to increase sales by learning sales aptitudes that match your style of offering.sales automation
ReplyDeleteThank you so much for showing up, bringing your real authentic self and being such a huge contribution to us all.
ReplyDeletephotoshop online cool math games
Wonderful site and I wanted to post a note to let you know, "Good job"! I’m glad I found this blog. Your blog site has presented me most of the strategies which I like. Thanks for sharing this.
ReplyDelete- - - Choi Minzi - - -
1 800 273 8255 lyrics
Nice information. Thank you for sharing such post...!
ReplyDeleteVery nice post. Awesome article... Really helpful...!
ReplyDeleteNice article Keep posting.
ReplyDeleteIot Training in Bangalore
Iteanz
Genuine Astrologer in Chennai
ReplyDeleteAstrologer in Chennai
Best Astrologer in Chennai
Numerologist in Chennai
Numerology Consultant in Chennai
Life Coaching in Chennai
Personality Development Programs in Chennai
usefull and awesome article.
ReplyDeleteReally helpful post.
ReplyDeleteVerynice aricle.
ReplyDeleteThank you for sharing.
ReplyDeleteNice blog python training
ReplyDeleteartificial intelligence training
very nice blog thanks for sharing
ReplyDeletevery useful blog It was really useful
ReplyDeleteNice python training in bangalore
ReplyDeleteblockchain training in bangalore
angular4 interview questions
ReplyDeletepython interview questions
artificial intelligence interview questions
python online training
artificial intelligence training
Nice
ReplyDeletepython interview questions
git interview questions
django interview questions
sap grc interview questions and answers
advanced excel training in bangalore
zend framework interview questions
apache kafka interview questions
Thanks for sharing thuoc diet kien nhat ban
ReplyDeleteNice to read your article! I am looking forward to sharing your adventures and experiences.
ReplyDeletelittlewoods contact
Hi, I have seen your post and it was great! I need this types of post for more information. Keep doing the best
ReplyDeletebest sap training institute in hyderabad
sap online training in india
sap bw online training in hyderabad
sap mm online training in hyderabad
sap hana online training in hyderabad
sap abap online training in hyderabad
sap ehs online training in hyderabad
sap ewm online training in hyderabad
sap fico online training in hyderabad
This is great, you are good, i like your post and i still waiting our next post
ReplyDeletetranslation companies in india
indian languages translation companies
medical translation services
software translation services
website translation services india
hindi to english translation
indian language translation services
voice over companies in bangalore
transcription companies bangalore
technical translation services
You are so totally amazing and so creative!!! Thanks for sharing!
ReplyDeleteCar Drivers in Bangalore
Bangalore Car Driver Services
Car Drivers On Monthly Basis
Full Time Drivers in Bangalore
permanent drivers in bangalore
drivers in bangalore on monthly basis
Drivers in Bangalore
Good to know that such kind of posts are there to help
ReplyDeleteCatering services in Bangalore
Brahmin catering services in Bangalore
Tamiul Brahmin caterting in Bangalore
Caterers in Bangalore
Best catering service in Bangalore
Brahmin Caterers in Bangalore
Hey – great blog, just looking around some blogs, seems a really nice platform you are using
ReplyDeleteAdvocates in Bangalore
Family advocates in Bangalore
Property advocates in Bangalore
Real estate advocates in Bangalore
Senior Advocates in Bangalore
Pretty good post.wanted to say that I have really enjoyed reading your blog posts. Any way I’ll be subscribing to your feed and I hope you post again soon
ReplyDeletefinancial advisors Bangalore
financial planners in Bangalore
registered financial advisor
financial advisor Bangalore
property investment advice
best financial advisors in bangalore
online financial planning
thank you so much for this very usefull information. It's just a very effectively written article. It will likely be useful to anyone who makes use of it
ReplyDeleteInternational School in bangalore
Best International school in bangalore
Best IB Schools in Bangalore
Top international school in bangalore
IB School in Bangalore
International School in Bangalore
I was very pleased to find this site.I wanted to thank you for this great read!! I definitely enjoying every little bit of it and I have you bookmarked to check out new stuff you post
ReplyDeleteChits company in Bangalore
Chit fund company in Bangalore
Reliable Chit company in bangalore
Best Chit fund Company in bangalore
Certified chit fund company in Bangalore
ReplyDeleteI really enjoyed reading this post, big fan. Keep up the good work and please tell me when can you publish more articles or where can I read more on the subject?
Preschool in HSR Layout
Day Care in HSR Layout
Play School in HSR Layout
Daycare Center in HSR Layout
Its my great pleasure to visit your blog and to enjoy your great posts here. I like it a lot. I can feel that you paid much attention for those articles, as all of them make sense and are very useful
ReplyDeleteLDPE dealers in Chennai
LDPE plastics materials dealers in Chennai
LDPE wholesalers in Chennai
HDPE dealers in Chennai
Reliance HDPE plastics materials dealers in Chennai
HDPE plastics materials dealers in Chennai
Are you looking for best SAP FICO Online Training institute ?
ReplyDeleteBán Set 7 quần lót GU Uniqlo Nhật Bản chất liệu 100% Cotton hàng hiệu cao cấp giá rẻ call 0983131528
ReplyDeleteNice blog
ReplyDeletetalend training
docker training
Excellent blog
ReplyDeletejquery interview questions
sql interview questions
nice blog
ReplyDeletemyTectra Profile | Trainingindustry.com
myTectra | Instagram
myTectra | Youtube
Nice post about MSBI, looking for best msbi online training institute ?
ReplyDeleteI have read through other blogs, but they are cumbersome and confusing more than your post. I hope you continue to have such quality articles to share with everyone! I believe a lot of people will be surprised to read this article!
ReplyDeletevex 3
a pride for me to be able to discuss on a quality website because I just learned to make an article on
ReplyDeletecara menggugurkan kandungan
Fantastic Article ! Thanks for sharing this Lovely Post !!
ReplyDeleteGreat job for publishing such a beneficial web site. Your web log isn’t only useful but it is additionally really creative too. Thank you because you have been willing to share information with us. we will always appreciate all you have done here because I know you are very concerned with our.
ReplyDeleteHow to register a company in Malaysia
Thank you a lot for providing individuals with a very spectacular possibility to read critical reviews from this site.
ReplyDeleteamazon-web-services-training-in-bangalore
I simply wanted to write down a quick word to say thanks to you for those wonderful tips and hints you are showing on this site.
ReplyDeletePython Training in Bangalore
thank you, I read and always read the article on this website
ReplyDeletecara menggugurkan kandungan
Your website is really cool and this is a great inspiring article.
ReplyDeletehttps://www.set-up-company.com/the-ultimate-guide-for-china-wfoe-formation-in-2018.html
Thanks for your post! It's been a long time since I read a good article and such a meaning! I hope you will continue to write articles like these for hobbyists!
ReplyDeleterun 3
It has been simply incredibly generous with you to provide openly what exactly many individuals would’ve marketed for an eBook to end up making some cash for their end, primarily given that you could have tried it in the event you wanted.
ReplyDeletePython Training in Bangalore
Thanks for your article! I have read through some similar topics! However, your post has given me a very special impression, unlike other posts. I hope you continue to have valuable articles like this or more to share with everyone!
ReplyDeleterun 3
Very Nice Blog Updation Keep Updating !!
ReplyDeleteobat kuat maxman
ReplyDeleteobat kuat obat kuat black ant africa
alat bantu sex pria vagina senter
boneka sex full body
alat bantu sex pria vagina pinggul
alat bantu sex pria vagina getar
celana hernia
alat bantu sex pria vagina manual
alat bantu sex wanita penis pretty love
viberator lidah
Search engine optimization services help a business colossally. There are number of organizations today that offer SEO services. In any case, nonetheless, you have to influence contract with one that to will offer you genuine incentive for cash. moving companies near me
ReplyDeleteHi, i am Komal Sen I m 22 yrs old independent escort in Chennai and a cheerful welcome to the lively call girls in Chennai. I am the most active enjoyment service provider in the city who is completely fanatical to the sensual approval of the clients. I am skillful in conduct both domestic and international clients impulsively.
ReplyDeletehttp://komalsen.in
Independent Chennai Escorts
Chennai Escorts
Independent Chennai Escorts
Escorts in Chennai Escorts
Call Girls in Chennai Escorts
Chennai Escorts Agency
Chennai Escorts Call Girls
Chennai Escorts Service
Call Girls in Chennai Escorts
Hi, i am Komal Sen I m 22 yrs old independent escort in Chennai and a cheerful welcome to the lively call girls in Chennai. I am the most active enjoyment service provider in the city who is completely fanatical to the sensual approval of the clients. I am skillful in conduct both domestic and international clients impulsively.
ReplyDeletehttp://komalsen.in
I believe there are many more pleasurable opportunities ahead for individuals that looked at your site.
ReplyDeleteAws Training in Chennai
Advanced Aws Training in Chennai
I have read through other blogs, but they are cumbersome and confusing. I hope you continue to have such quality articles to share!
ReplyDeleteasianfanfics
Hello everyone this is Anisha Gupta, I am an independent Escort in Delhi, I am working 24/7 and you can book be directly through www.royalescortsagency.com, I provide world class Escort services and I agree that you'll always keep in mind me if you took services
ReplyDeletehttp://www.royalescortsagency.com
You can see Miếng dán mồ hôi nách Nhật
ReplyDeleteSkill set wise, You will need subject matter expertise - either on the Product or Services your company offers ; You will need good project management skills, Especially for making time and cost estimates, Good writing skills and Good Presentation skills.
The actual time and effort took to create this wonderful article were really great and would like to read this blog regularly to get more updates...
ReplyDeleteDevOps Training in Chennai | Devops Online Training
Me and my companions have completely delighted in this blog.
ReplyDeleteConnect with more clients
Your thinking toward the respective issue is awesome also the idea behind the blog is very interesting which would bring a new evolution in respective field. Thanks for sharing.
ReplyDeleteaws training in chennai
selenium training in chennai
Thanks for share .
ReplyDeleteYou can see website : TK-HS92-S Máy lọc nước điện giải Panasonic nội địa Nhật
Good job in presenting the correct content with the clear explanation. The content looks real with valid information. Good Work
ReplyDeleteDevOps is currently a popular model currently organizations all over the world moving towards to it. Your post gave a clear idea about knowing the DevOps model and its importance.
Good to learn about DevOps at this time.
devops training in chennai | devops training in chennai with placement | devops training in chennai omr | devops training in velachery | devops training in chennai tambaram | devops institutes in chennai | devops certification in chennai | trending technologies list 2018
You really did a great job. I found your blog very interesting and very informative. I think your blog is great information source & I like your way of writing and explaining the topics.
ReplyDeleteTekslate Online Trainings.
Superb. I really enjoyed very much with this article here. Really it is an amazing article I had ever read. I hope it will help a lot for all. Thank you so much for this amazing posts and please keep update like this.
ReplyDeleteSelenium Training in Hyderabad
Best Selenium Training in Hyderabad
Best Selenium Training In Hyderabad | Online Selenium Training
Selenium Training Institute in Hyderabad
Selenium Online Training Institute in Hyderabad
Selenium Online Training in Hyderabad
Best Selenium with Java Training Institute in Hyderabad
Best Selenium with C# Online Training Institute in Hyderabad
ReplyDeleteI just see the post i am so happy the post of information's.So I have really enjoyed and reading your blogs for these posts.Any way I’ll be subscribing to your feed and I hope you post again soon.
best selenium training institute in hyderabad
best selenium online training institute in hyderabad
best institute for selenium training in hyderabad
best software testing training institute in hyderabad
selenium online training
selenium training in hyderabad
selenium online training in hyderabad
I highly Recommended this site please open link and order now --> SEO Service Provider
ReplyDeleteHi friends ! I'm Archana Kumari. I like to have bed relationship with different persons rather than with a single man for the whole of life. I do it for enjoyment. If you are interested in me then,
ReplyDeletePlease follow me on the links given bellow.
Thanks.
Mumbai Escorts
Mumbai Call girls
Escorts in Kolkata
Escorts in Kolkata
Escorts In kolkata
Jaipur Call girls
Kolkata Escorts
Call girl in Kolkata
House wife escorts in Kolkata
I'm shakshi.I am working in India top most Escort serviceEscorts in Puri.If u want to join the all facility of escortsEscorts in Cuttack.pls call me & whatssapEscorts in Bhubaneswar
ReplyDeletevisit the sites.Escorts in Mumbai
Romance all night and sk niples of
ReplyDeleteKolkata Escorts
Bangalore Escorts
Lucknow Escorts
Guwahati Escorts
Nice article
ReplyDeletedigital marketing courses in Marathahalli with placement
digital marketing training in Marathahalli
seo training in Marathahalli
Nice Blog
ReplyDeleteblockchain training in Bangalore
data science training in BTM
ReplyDeletebest data science courses in BTM
data science institute in BTM
data science certification BTM
data analytics training in BTM
data science training institute in BTM
Nice post
ReplyDeleteblockchain training in Bangalore
PLC Training in Chennai | PLC Training Institute in Chennai | PLC Training Center in Chennai | PLC SCADA Training in Chennai | PLC SCADA DCS Training in Chennai | Best PLC Training in Chennai | Best PLC Training Institute in Chennai | PLC Training Centre in Chennai | PLC SCADA Training in Chennai | DCS Training in Chennai | DCS Training Institute in Chennai | Automation Training Institute in Chennai
ReplyDeleteEmbedded Training in Chennai | Best Embedded Training in Chennai | Embedded System Training in Chennai | Embedded System Training Institute in Chennai | Best Embedded System Training Institute in Chennai | Embedded Course in Chennai | Embedded System Training Institutes in Chennai | Embedded System Training Center in Chennai | Best Embedded System Training in Chennai | Embedded Systems Training in Chennai | VLSI Training in Chennai | VLSI Training Institute in Chennai
ReplyDeleteVLSI Training in Chennai | Best VLSI Training in Chennai | VLSI Training Centres in Chennai | VLSI Courses in Chennai | VLSI Training Courses in Chennai | VLSI Training Institute in Chennai | VLSI Training Institutes in Chennai | Best VLSI Training Institute in Chennai
ReplyDeleteMechanical Projects | Mechanical Projects in Chennai | Mechanical Project Center in Chennai | Mechanical Project Centers in Chennai | Mechanical Project Centre in Chennai | Mechanical Final Year Project in Chennai | Final Year Projects Mechanical | Final Year Projects Mechanical Project in Chennai
ReplyDeleteConsequently by far most of organizations, paying little heed to size will redistribute call center tasks.Callnovo
ReplyDeletebest article with nice information thank you
ReplyDeleteDevOps Training in Hyderabad
Salesforce Training in Hyderabad
SAP ABAP Online Training
SEO Training in Hyderabad
Nice Article ..Thanks for providing information that was worth reading & sharing
ReplyDeleteielts coaching in Hyderabad
Machine Learning Course in Hyderabad
Power bi training Hyderabad
Python training in Hyderabad
Packers and Movers Chennai Give Safe and Reliable ***Household Shifting Services in Chennai with Reasonable ###Packers and Movers Price Quotation. We Provide Household Shifting, Office Relocation, ✔✔✔Local and Domestic Transportation Services, Affordable and Reliable Shifting Service Charges @
ReplyDeletePackers And Movers Chennai
Outstanding blog thanks for sharing such wonderful blog with us ,after long time came across such knowlegeble blog. keep sharing such informative blog with us.
ReplyDeletemachine learning with python course in chennai
machine learning course in chennai
best training insitute for machine learning
Android training in velachery
PMP training in chennai
You know your projects stand out of the herd. There is something special about them. It seems to me all of them are really brilliant! Quantity Surveying
ReplyDeleteNow you can hire call girls in Jaipur or escorts in Jaipur for escort services in Jaipur. To hire Jaipur call girls or Jaipur escorts all you need is to visit our official website from the link given bellow
ReplyDeletehttps://www.shreya-singh.com/
Hire seductive escorts in Jaipur or call girls in Jaipur for incall or outcall hotel escort services. We provide hot Jaipur escorts or Jaipur call girls to clients for escort service in Jaipur top class hotels. Visit our website from the link given bellow:-
https://www.saumyaa.com/
Check out our official website of Sehzadi escorts for escort services in Jaipur. We are top class female escort provider in Jaipur and cater genuine escort service in Jaipur 2/3/4/5 stars hotels. Our call girls in Jaipur or escorts in Jaipur are educated and well mannered. You can easily book Jaipur escorts or Jaipur call girls from the link given bellow:-
https://www.sehzadi.com/
Visit our official website of Sweeti-sinha if you want escort service in Jaipur. Sweeti-sinha is one of the best escort agency to cater escort services in jaipur. We provide hot call girls in Jaipur or escorts in jaipur for incall or outcall facility to clients. To hire Jaipur call girls or Jaipur escorts simply click on the link:-
https://www.sweeti-sinha.com/
Thank you so much for posting this. I really appreciate your work. Keep it up. Great work!
ReplyDeleteCEH Training In Hyderbad
Thanks for sharing useful information article to us keep sharing this info,
ReplyDeleteMobile App Development Company in chennai
mobile app development chennai
Mobile application development company in chennai
Mobile application development chennai
Mobile apps development companies in chennai
Awesome information sharing about pre-sale process keep update the
ReplyDeleteppc services india
ppc management services
ppc services in india
ppc advertising services
ppc marketing services
pay per click advertising services
شركة كشف تسربات المياه بسيهات
ReplyDeleteشركة مكافحة النمل الابيض بالقطيف
شركة عزل اسطح بعنك